Forum Discussion
Teams android app- signed into personal instead of work and cannot change
- Apr 09, 2020
Ah, well if you have the same address registered as both personal and org ID, you should remedy that. Microsoft stopped supporting such configurations few years back, so you can expect all sorts of issues with different apps. Best remove/change the personal account address.
The Android app supports multiple accounts, so you can have both your personal and company ones added. Or you can just remove the persona one by selecting the Menu -> Settings -> Sign out at the bottom.
- LCS_MikeApr 09, 2020Copper Contributor
Would be great if it gave me that option, I click sign in put in my email and takes me directly to that screen. It does not give the option to sign in with a different account. My work email has a personal and work account tied to it for some stupid reason. I put in my email and it takes me to that screen without even asking for a password.
I am an systems engineer so not my first rodeo but this has me stumped.
- VasilMichevApr 09, 2020MVP
Ah, well if you have the same address registered as both personal and org ID, you should remedy that. Microsoft stopped supporting such configurations few years back, so you can expect all sorts of issues with different apps. Best remove/change the personal account address.
- LCS_MikeApr 09, 2020Copper Contributor
Good advise I ended up just closing the personal one and then it let me sign in with Teams on the app. Just need to be careful not to close the work one if someone else tries it.
https://support.microsoft.com/en-us/help/12412/microsoft-account-how-to-close-account