Forum Discussion
Teams Add-In missing in Outlook
- Jun 24, 2020
Were you ever able to find a solution to this issue? I have a few users that are having the same issue.
We have tried:
-Fresh install of Office and Teams
-Verified that the user is the same in both programs
-Verified that add-in was located at %LocalAppData%\Microsoft\TeamsMeetingAddin
-Verified that the "Allow the Outlook add-in" is enabled in the Teams Admin page
-Tried adding the add-in via CMD batch file
Sample of the batch file to register DLLs:
%SystemRoot%\System32\regsvr32.exe /n /i:user %LocalAppData%\Microsoft\TeamsMeetingAddin\1.0.18164.2\x64\Microsoft.Teams.AddinLoader.dll
%SystemRoot%\SysWOW64\regsvr32.exe /n /i:user %LocalAppData%\Microsoft\TeamsMeetingAddin\1.0.18164.2\x86\Microsoft.Teams.AddinLoader.dll
Were you ever able to find a solution to this issue? I have a few users that are having the same issue.
We have tried:
-Fresh install of Office and Teams
-Verified that the user is the same in both programs
-Verified that add-in was located at %LocalAppData%\Microsoft\TeamsMeetingAddin
-Verified that the "Allow the Outlook add-in" is enabled in the Teams Admin page
-Tried adding the add-in via CMD batch file
Sample of the batch file to register DLLs:
%SystemRoot%\System32\regsvr32.exe /n /i:user %LocalAppData%\Microsoft\TeamsMeetingAddin\1.0.18164.2\x64\Microsoft.Teams.AddinLoader.dll
%SystemRoot%\SysWOW64\regsvr32.exe /n /i:user %LocalAppData%\Microsoft\TeamsMeetingAddin\1.0.18164.2\x86\Microsoft.Teams.AddinLoader.dll
- ChristianBergstromJun 24, 2020Silver Contributor
sbeaver Hello, see if this can assist in any way https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook (troubleshooting part) I've experienced similar issues where the config was perfect but still no add-in. This is what fixed it.
-Restart the Teams desktop client.
-Sign out and then sign back in to the Teams desktop client.
-Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)