Forum Discussion
nikkle
Jun 09, 2020Copper Contributor
Teams - Tenant drop-down missing on the account I was invited with
Issue: Invited as guest -> Accepted invite -> Can't see tenant dropdown on Teams on that account. However, the invite and drop-down is showing when I log in with a different account (explained b...
- Jun 10, 2020Hi nikkle
You could well be correct here
Solution should be
1.) As user in Charlie tenant leave organisation Bravo
https://docs.microsoft.com/en-us/azure/active-directory/b2b/leave-the-organization
2.) Have tenant Bravo check their Azure AD and ensure you are not there - in either you tenant Charlie or tenant Alpha address. If so, delete it and then remove it out of the recycle bin
https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/add-users-azure-active-directory
3.) Wait for some propagation time - let's say 24 hours to be sure (that's the max prop time usually in Azure AD
4.) Get tenant Bravo to reinvite you as user in tenant A on that address and ensure you are logged in in all clients as user in tenant A
Hope that answers your question
Best, Chris
Best, Chris
Jun 10, 2020
Hi nikkle
You could well be correct here
Solution should be
1.) As user in Charlie tenant leave organisation Bravo
https://docs.microsoft.com/en-us/azure/active-directory/b2b/leave-the-organization
2.) Have tenant Bravo check their Azure AD and ensure you are not there - in either you tenant Charlie or tenant Alpha address. If so, delete it and then remove it out of the recycle bin
https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/add-users-azure-active-directory
3.) Wait for some propagation time - let's say 24 hours to be sure (that's the max prop time usually in Azure AD
4.) Get tenant Bravo to reinvite you as user in tenant A on that address and ensure you are logged in in all clients as user in tenant A
Hope that answers your question
Best, Chris
Best, Chris
You could well be correct here
Solution should be
1.) As user in Charlie tenant leave organisation Bravo
https://docs.microsoft.com/en-us/azure/active-directory/b2b/leave-the-organization
2.) Have tenant Bravo check their Azure AD and ensure you are not there - in either you tenant Charlie or tenant Alpha address. If so, delete it and then remove it out of the recycle bin
https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/add-users-azure-active-directory
3.) Wait for some propagation time - let's say 24 hours to be sure (that's the max prop time usually in Azure AD
4.) Get tenant Bravo to reinvite you as user in tenant A on that address and ensure you are logged in in all clients as user in tenant A
Hope that answers your question
Best, Chris
Best, Chris
nikkle
Jun 15, 2020Copper Contributor
ChrisHoardMVP Hello, thanks for the reply!
First things first, I managed to fix it. I tried following the steps provided, but unfortunately I don't have the "Organizations" tab on my Charlie account because organization Bravo isn't really there I think, it's just bugged out. The steps you provided will surely help someone else facing similar problems though.
How I fixed it:
I got someone with access to Tenant B to give me a link that goes directly to the teams channel I was invited to. When I pasted this into the browser it finally asked me to setup MFA for that tenant and thereafter the tenant access menu appeared. Simple enough hehe
I still have the wrong tenant dropdown in Tenant Charlie though, but I'll just leave it there..