Forum Discussion
TEAMS - Follow Channel option on a Channel is now Channel Notifications
Gary MurphyDid you ever learn how these separate and contradictory notification settings work? I'm still confused about how a general setting to receive Banner and E-mail notifications for followed channels dovetails with a specific channel's "Channel Notifications" setting that doesn't even have an e-mail option. And if I set one setting to "Only Show in Feed" and another to "Banner and Feed," which setting applies? Thank you!
Email only happen when you are not actively use Teams but in terms of the notification it’s based on your follow option and or channel mention setting in your overall notification settings.
ChrisWebbTech Thanks very much for the reply. I think I understand the notification concepts. However, there are now two places to set notifications, and I don't understand how they work together. Here's one specific example (there are others):
Within the main notification settings, the options for "Channel mentions" are:
Banner and email
Banner
Only show in feed
Off
However, within a specific channel, the "Channel notification" options for "Channel mentions" are:
Banner and feed
Only show in feed
Off
Notice that the options aren't aligned. What does it mean to select "Banner and email" in the main/general settings and then "Banner and feed" for a specific channel? Does that turn off email notifications for channel mentions for the given channel? I assume not because there are no options within the specific channel's settings concerning email at all.
Also, the "Default" option for a the specific channel mention notification setting is "Banner and feed." If a channel's options are left to that default, what does it mean to set the more general channel mention setting to "Only show in feed" or "Off"? Does that now do nothing given that all of the channels have a more specific default setting of "Banner and feed"?
It would make sense to me if the two sets of options were aligned and if the selections made in the more general area constituted the default settings with an option to customize the settings on any given channel. But that doesn't seem to be how it works.
I may just be missing an insight that's obvious to others, but I have received questions from other people at our organization asking for clarification about how this all works. I'd appreciate any additional information you have. Thanks again!