Forum Discussion
Teams - active users in team analytics
Here we go - see the following article
https://tomtalks.blog/2019/12/how-does-microsoft-define-microsoft-teams-active-users/
“We define DAU as the maximum daily users performing an intentional action in the last 28-day period across the desktop client, mobile client and web client,” Microsoft 365 corporate VP Jared Spataro recently said.
So what’s an “intentional action”?
“Examples of an intentional action includes starting a chat, placing a call, sharing a file, editing a document within teams, participating in a meeting, etc.”
Microsoft removes “passive actions” like auto-start/login, minimizing a screen, or closing the app from its calculations, and de-dupes all actions across a single user ID. So these users really are taking some kind of active action.
Hope that answers your question!
Best, Chris
ChrisHoardMVP Thank you for the clarification. However, I still don´t understand what actions make a user considered as active user.
I understand that some actions are considered as active and it is completely logical - e.g. starting a new post, calling etc. But what about only reading posts? Or active looking to channels, e.g. at files without editing them?
These are actions I am quite confused about - because if I have like 5 out of 10 inactive users in my team, does it mean that they do not go to the team at all? Or does that only mean that they are not actively engaged, e.g. liking posts?
@Christopher Hoard Kindly advice regarding the inactive users shall I consider inactive user that he/ she didn't join the channel or group, and didn't see any posts?
As Anna_Prochazkova asked does it mean that they do not go to the team at all? Or does that only mean that they are not actively engaged, e.g. liking posts?
