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emeisenheimer's avatar
emeisenheimer
Copper Contributor
Mar 23, 2020

Team members getting deleted

Hi, I just started my first team a few days ago. I have added quite a few members, but every now and then, I see that some that are missing from the members list, and then I find on the feed that it says I deleted them, which I definitely did not. What is happenening? Do I need to re-add them or will they automatically be added back the next time they try to log-in? How do I keep this from happening?

 

Thanks

  • tbenke's avatar
    tbenke
    Copper Contributor

    emeisenheimer 

    Am having same problem. Add team members in teams and following day they are deleted. Add team members to the group created in Office 365 admin and following day they are deleted. This happens to only (2) users and have not found any difference in user profile. We are planning on recreating the team to see if that fixes the problem, have you tried that yet? If so did it work?

     

    • emeisenheimer's avatar
      emeisenheimer
      Copper Contributor

      tbenke We just kept adding back anyone that was dropped, and eventually people stopped disappearing (I think). I did realize eventually though that since they were already added to org, they were able to add themselves back to the team without my intervention.  

      • tbenke's avatar
        tbenke
        Copper Contributor

        emeisenheimer Good information. I have started a ticket with our hosting agency (Rackspace) this was the first they have heard of the problem. I have turned on the audit trail in Office 365 security and will see what it shows tomorrow. If they are out again tomorrow think we will probably recreate the team.

        Good luck

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