Forum Discussion
Team calls not ringing on Mobile app anymore
I’m using Teams on both my laptop and iPhone, and when I received calls it used to call on both at the same time, given I was logged in both places. It has however now suddenly stopped ringing on my ...
Callesk, I have seen this before and found that if I signed out of the Teams app on my iPhone and then signed in again, then the calls started going to both places again.
Hi,
I had the same issue, as described on my iPhone.
After going to ms Teams settings on the iPhone, I discovered a setting to "delete" local ms teams data from the iPhone and re-sync from the server - after restarting the app.
That is what I did. The chat history is now empty on the iPhone (only / not on other devices) and phone ringing works just fine.
Maybe that option in settings was not available last year, when this discussion took place.
Best regards,
Jochen
