Chat notification on mobile app not going away
I hope this has not been posted already, couldn't find a post relating to mobile apps. I have an unread chat notification on my Teams Mobile app which I am unable to get away after trying all the suggested solutions, uninstalling the app, switching off all notifications, clicking on all chats, but I have not been successful. The mobile app also doesn't have an unread filtering option. I don't have unread notifications on the desktop app. Please help!
Is there a way to prevent users from adding additional accounts to Teams?
Is there a way to prevent mobile users from registering personal accounts alongside their corporate account in the teams app? We use Android Work Profiles to keep company related user data separate from personal data on mobile devices, but we have noticed that if a person installs both teams accounts on the version of the teams app in a user's work profile, there is nothing preventing a user from downloading files from teams via their work account (to the Android Work Profile), and forwarding them off to a non corporate user by opening the second account from within the teams app. On IOS, the issue seems to be made worse by the lack of a separate work profile, so there isn't any segmentation between a user's personal and work related data on their device. Is there any way to change this behavior and restrict the Teams mobile apps so they only permit a single account logged on at once?