Forum Discussion
Team Authentication Error on Google Calendar Add-On
User account mailto:'*****@gmail.com' from identity provider 'http://live.com/' does not exist in tenant 'Microsoft Services' and cannot access the application '7969c887-ba98-48bb-8832-6c9239929d7c'(Microsoft Teams meeting add-on for Google Workspace) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
I spoke with chat agent, they advised,
Thank you, Pradeep. As per checking, your personal Microsoft Account matches a domain name that is registered as a tenant in Office 365. We may need to request a removal of that account that is detected by MS Teams Server.
4 Replies
Hi PradeepJaiswal: Do you have a question for the community or are you just sharing the advice you were given for this situation?
ThereseSolimeno I am looking for help to fix this issue. I am told by chat support agent that if I post here then Team support team would fix this issue for me.
Hi PradeepJaiswal This is not really a tech support site - it's monitored by users like you who can offer assistance but sometimes posts don't get answered right away. If you want immediate tech support, I suggest you open a ticket at answers.microsoft.com, where authorized agents are trained to provide assistance until the issue is resolved.
