Forum Discussion
PradeepJaiswal
Aug 12, 2021Copper Contributor
Team Authentication Error on Google Calendar Add-On
User account mailto:'*****@gmail.com' from identity provider 'http://live.com/' does not exist in tenant 'Microsoft Services' and cannot access the application '7969c887-ba98-48bb-8832-6c923992...
ThereseSolimeno
Aug 30, 2021Former Employee
Hi PradeepJaiswal: Do you have a question for the community or are you just sharing the advice you were given for this situation?
- PradeepJaiswalAug 30, 2021Copper Contributor
ThereseSolimeno I am looking for help to fix this issue. I am told by chat support agent that if I post here then Team support team would fix this issue for me.
- ThereseSolimenoAug 30, 2021Former Employee
Hi PradeepJaiswal This is not really a tech support site - it's monitored by users like you who can offer assistance but sometimes posts don't get answered right away. If you want immediate tech support, I suggest you open a ticket at answers.microsoft.com, where authorized agents are trained to provide assistance until the issue is resolved.
- PradeepJaiswalAug 31, 2021Copper ContributorHi I dont an option to open a ticket, it shows me forum page. By the way any advice why I keep getting that error when I add the Team addon on Google calender