Forum Discussion
Team Android Mobile app syncing issue.
I am writing to bring to your attention a critical issue affecting a significant portion of our fleet of Android devices. Approximately 10-20 percent of our devices are experiencing a perplexing prob...
JBIncluda We are experiencing the exact same issue with our Samsung Tab A8 tablets and the Teams android app. Every few weeks the users will notice that they are missing important messages in certain Teams channels. The only way to fix it is to login via the browser on a desktop and open the affected channels. As soon as they are viewed in the browser they become available in the Teams android app.
We've been experiencing the issue for a few months now.
The users all have F1 365 licences with Intune installed on the tablet.
I've seen posts about similar issues dating back to July 2023 and still there is no fix.