Forum Discussion
"Tasks von Planner und To Do" Nur in Web-Ansicht Sichtbar "German/English"
Benjamin_Jger Hello, surely a cache related issue. Could be corrected by signing out manually and back in again (top right corner). If not, add a tab and select Tasks by Planner and To Do again and select "use an existing plan". And just to be clear. You cannot add an existing one so you will need to remove the empty one (if the previous suggestion doesn't work). No data will be removed if not explicitly selecting that check box option in the dialog prompt that will show.
- Benjamin_JgerFeb 24, 2021Copper Contributor
ChristianBergstromHello, thanks for the fast respond! I did log out and close the app and started it again, but it doesn't workt. With the second step it just adds an empty plan, even if I do it with a plan which is full of tasks.
- ChristianBergstromFeb 24, 2021Silver Contributor
Benjamin_Jger Did you remove the tab and added a new one with an "existing" again? And this is empty? Same behavior if you're doing it online? Perhaps you need to do the universal Teams cache deletion..
Type %appdata%\Microsoft\Teams via Start and hit enter. Delete all content in that folder to reset your app.
- Benjamin_JgerFeb 25, 2021Copper Contributor
ChristianBergstromyes I removed it and made a new one with "existing" but I didn't work, it only showed the task which I made later as a test. What I recognized is that on the Web it's called Planner and not Teams, I don't have planner as a Desktop-App. But I'm not sure if that's an issue.
I deleted everything in the Folder, but it didn't work too. As last step I deleted the whole App but with the same Result the Problem isn't solved.