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Tab in TEAMS channel for call queue
Hi, In a recent MS partner presentation regarding TEAMS and Phone System, I saw an interesting screenshot: It looks like a special tab added to a TEAMS chanel where we can see number of wa...
Wait till next week and you're likely to see it on some Ignite session 🙂
As with everyone else, I am experiencing the same issues with "Voice-enabled Channels"
You can only see your own calls, no stats on calls waiting, long delays in enabling yourself in the queue and status of agents.
I was excited when this was announced, however we have been delivered a dogs breakfast.
Please tell me this is still in development and is being fixed soon!
The ability to pickup an incoming call that is alerting someone else would be great too
You can only see your own calls, no stats on calls waiting, long delays in enabling yourself in the queue and status of agents.
I was excited when this was announced, however we have been delivered a dogs breakfast.
Please tell me this is still in development and is being fixed soon!
The ability to pickup an incoming call that is alerting someone else would be great too
Bump. Any updates on this? We still dont have working advanced collaborative calling features working in teams. You cant see ALL CALLS in teams channels, and you cant see calls waiting in queues.
- I have the same issue, we are deploying Teams phone system now and each user can only see the calls they have answered, I would like all calls to be shown in the channel, and who answered them
- Bump. Has this been implemented in Teams yet?
- Any news from MS about this feature, seems so obvious....
