Forum Discussion
Sync button on channel not working anymore
StephanGee had the same problem.... if you open the lib in Sharepoint the Sync button works there.
Mark-Kashman This fix has actually made my problem worse. Now when I click on the sync button, the onedrive client crashes.
Edit: in fact it won't run at all now, it crashes 10 seconds after launching. Managed to at least get it running again using %localappdata%\Microsoft\OneDrive\onedrive.exe /reset...
Version: 1.3.00.30866 (64-bit), no more updates found.
This issue has been the single biggest blocker to Teams adoption in our company, we're trying to roll it out, users want to use file explorer, and the sync button has been broken for months. It's embarrassing, and we have to tell the users that it is broken, open in SharePoint etc.
Please sort this out.
Mark-Kashman thanks Mark, I've shared my logs which should hopefully help. I hope this was a one off, I have just asked one other user to test so far, we don't want to communicate this widely if people will have the same issue.
Worryingly, after the reset it said it made copies of some 3000 pre-existing files, although I did initially find them and think I was going to have fun deleting them all, but then it seem to delete them itself? I hope!