Forum Discussion
Sync button on channel not working anymore
- Aug 20, 2020
StephanGee had the same problem.... if you open the lib in Sharepoint the Sync button works there.
StephanGee - I received this update from my OneDrive and Teams engineering colleagues regarding this issue: "This is a known issue and the fix is in progress. This update should begin to release to the production environment early in December 2020." I will take a note to ping back on this thread to note when the fix begin rolling out. - Mark Kashman
I had opened a ticket with Microsoft support and got the same word about this being related to a known bug.
After I finally put my foot down and told them to stop suggesting I keep reinstalling Teams for a 4th or 5th time and that I KNOW that fixes it temporarily, but it keeps doing it again.
Only took something like 4 hours of wasted time on the phone with support, and requesting a different tech/escalating the issue a couple times when they kept suggesting I ignore the problem by reinstalling, for them to finally look at the issue