Forum Discussion
Sync button on channel not working anymore
StephanGee had the same problem.... if you open the lib in Sharepoint the Sync button works there.
StephanGee - I received this update from my OneDrive and Teams engineering colleagues regarding this issue: "This is a known issue and the fix is in progress. This update should begin to release to the production environment early in December 2020." I will take a note to ping back on this thread to note when the fix begin rolling out. - Mark Kashman
Mark-Kashman any updates on this?
It's early January and, unfortunately, we are still facing the issue on both Windows 10 and macOS.
MacOs Teams client version: 1.3.00.28778 (it says it was last updated 2020/11/19, so I guess the version fixing this might have not been released to everyone yet).
I had opened a ticket with Microsoft support and got the same word about this being related to a known bug.
After I finally put my foot down and told them to stop suggesting I keep reinstalling Teams for a 4th or 5th time and that I KNOW that fixes it temporarily, but it keeps doing it again.
Only took something like 4 hours of wasted time on the phone with support, and requesting a different tech/escalating the issue a couple times when they kept suggesting I ignore the problem by reinstalling, for them to finally look at the issue
- This is very helpfull. Thank you very much!
Thanks for your efforts. Appreciated.
