Forum Discussion
Sync button on channel not working anymore
StephanGee had the same problem.... if you open the lib in Sharepoint the Sync button works there.
StephanGee Thanks for calling this to attention. Looping in Miceile Barrett and Sreeram Ramamoorthy for awareness, plus I'll kick off an internal chat on same.
For the immediate work around when you hit this issue, please navigate to the connected SharePoint team site (where the content is stored) and click the "Sync" button when you are on the document library or specific folder you want to sync; related help article: https://support.microsoft.com/office/sync-sharepoint-and-teams-files-with-your-computer-6de9ede8-5b6e-4503-80b2-6190f3354a88
- Mark Kashman (SharePoint product manager)
Mark-Kashman Wanted you to understand, this issue has been observed for several months in several different tenant accounts. We find Asking folks to use this workaround is a bit embarrassing, and serves only to destroy everyone's credibility and the product's integrity, as the issue drags on with no end in sight. Also, coincidentally and perhaps Not, in the same Tenants we have started to observe when attempting to configure New Retention Management Policies for OneDrive and SharePoint Sites, the Policies fail to deploy. We seem to receive a consistent error message with a Distribution Result found saying, "Policy cannot be deployed to the content source due to a temporary Office 365 datacenter issue. The current policy is not applied to any content in the source, so there's no impact from the blocked deployment. To fix this issue, please try redeploying the policy." Deleting and Recreating the Policy, Attempting to Restart Policy Propagation, Deploy with PowerShell, etc. have shown no success.
