Forum Discussion
StephanGee
Aug 20, 2020Iron Contributor
Sync button on channel not working anymore
Hi, i (and many other colleagues) experiencing a problem with the sync button within the Teams channel. I can click on it - but nothing will happen. - There is no special sign in the display na...
- Aug 20, 2020
StephanGee had the same problem.... if you open the lib in Sharepoint the Sync button works there.
Mark-Kashman
Oct 26, 2020Former Employee
StephanGee Thanks for calling this to attention. Looping in Miceile Barrett and Sreeram Ramamoorthy for awareness, plus I'll kick off an internal chat on same.
For the immediate work around when you hit this issue, please navigate to the connected SharePoint team site (where the content is stored) and click the "Sync" button when you are on the document library or specific folder you want to sync; related help article: https://support.microsoft.com/office/sync-sharepoint-and-teams-files-with-your-computer-6de9ede8-5b6e-4503-80b2-6190f3354a88
- Mark Kashman (SharePoint product manager)