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StephanGee's avatar
StephanGee
Iron Contributor
Aug 20, 2020
Solved

Sync button on channel not working anymore

Hi,   i (and many other colleagues) experiencing a problem with the sync button within the Teams channel. I can click on it - but nothing will happen. - There is no special sign in the display na...
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microsoft teams
  • Spiffen's avatar
    Spiffen
    Aug 20, 2020

    StephanGee had the same problem.... if you open the lib in Sharepoint the Sync button works there.

Erol-E's avatar
Erol-E
Copper Contributor
Oct 05, 2020

AXS_Prime We concur!  This issue has been observed in several to many different tenants (client sites) for the past few months.

RobSaddler's avatar
RobSaddler
Copper Contributor
Oct 13, 2020

Erol-E Same here... it has affected almost all our userbase (~15-20) so small numbers but high percentage affected.  I've also raised a ticket and been given the same workarounds.  Logging out/in works for a day or so then the Teams button fails again so users are now opening in SharePoint.  This has opened another world of pain as up until this point, users were ignorant of SharePoint as they did everything through Teams and now they are confused as hell about 'what this SharePoint thing is'.  And let's be honest, there is no explanation that works for anyone other than a techie!

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