Forum Discussion

ymmas's avatar
ymmas
Copper Contributor
Dec 01, 2021

Switching organization only works on Teams online, not in the client

Heya!

 

We have a user that today got invited to another organization.

When the user tries to Switch to that organisation on the Teams client he get promted by this picture below.

 

 

BUT! When the user tried in Teams online (https://teams.microsoft.com/) there is no problems switching organisation.

 

I have removed cache %appdata%\Microsoft\Teams and re-installed the client but no lucky.

Any ideas?

 

Thank you in advance!

Ymmas

Administrator
Guest Access
microsoft teams

3 Replies

  • adam deltinger's avatar
    adam deltinger
    MVP
    Dec 01, 2021
    Try wait some time and also do a logout of the Teams client and log back in!

    Let us know

    Adam
    • jcgonzalezmartin's avatar
      jcgonzalezmartin
      MVP
      Dec 02, 2021
      Othe thing you can do is grab the Teams Client Logs and attach them in a support ticket you fill
      • ymmas's avatar
        ymmas
        Copper Contributor
        Dec 07, 2021
        Hi Juan!

        Thank you for the reply - I am not sure how to do that, do you have a guide or some link to a guide for doing that?

        Thank you.