Forum Discussion
Tanya Denton
Jun 08, 2021Steel Contributor
Suddenly Recording greyed out for Calls Only
Hi, all of a sudden users can no longer record calls. We can still record meetings just not calls. Is anyone else experiencing this, or does anyone know how to fix this. TIA
- Jun 16, 2021Thank you, however meant to post back on here that i found the solution. I had to set the following
Set-CsTeamsCallingPolicy -identity Global -AllowCloudRecordingForCalls $true
ThereseSolimeno
Jun 15, 2021Former Employee
Hello Tanya Denton Since there hasn't been a response from the community yet, I'd recommend posting your question on Answers - there, there are support agents available to help with further troubleshooting with you until your issue is resolved.
Tanya Denton
Jun 16, 2021Steel Contributor
Thank you, however meant to post back on here that i found the solution. I had to set the following
Set-CsTeamsCallingPolicy -identity Global -AllowCloudRecordingForCalls $true
Set-CsTeamsCallingPolicy -identity Global -AllowCloudRecordingForCalls $true
- SpeierJan 18, 2022Copper Contributor
For those who enjoy using the (Teams) O365 Admin portal/GUI:
(Will likely require a quite/close/open of Teams app to take effect)
- susankeenan520Jun 20, 2021Copper ContributorDo you have a link?