Forum Discussion
Tanya Denton
Jun 08, 2021Steel Contributor
Suddenly Recording greyed out for Calls Only
Hi, all of a sudden users can no longer record calls. We can still record meetings just not calls. Is anyone else experiencing this, or does anyone know how to fix this. TIA
- Jun 16, 2021Thank you, however meant to post back on here that i found the solution. I had to set the following
Set-CsTeamsCallingPolicy -identity Global -AllowCloudRecordingForCalls $true
ThereseSolimeno
Jun 15, 2021Former Employee
Hello Tanya Denton Since there hasn't been a response from the community yet, I'd recommend posting your question on Answers - there, there are support agents available to help with further troubleshooting with you until your issue is resolved.
- Tanya DentonJun 16, 2021Steel ContributorThank you, however meant to post back on here that i found the solution. I had to set the following
Set-CsTeamsCallingPolicy -identity Global -AllowCloudRecordingForCalls $true- SpeierJan 18, 2022Copper Contributor
For those who enjoy using the (Teams) O365 Admin portal/GUI:
(Will likely require a quite/close/open of Teams app to take effect)
- susankeenan520Jun 20, 2021Copper ContributorDo you have a link?