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agabb1's avatar
agabb1
Copper Contributor
Mar 26, 2020

Still receiving notifications from Team I have left in IOS app

I left a Teams group in my organisation as the notifications were too frequent and it wasn't useful to me. The organisation basically setup a giant group chat with 2000 people for IT support.

 

I no longer receive notifications on Desktop but I still receive them on IOS. I have logged out and back in again as well as tried deleting the app and reinstalling. When I click a notification it says I am not part of the Team.

microsoft teams

8 Replies

    • agabb1's avatar
      agabb1
      Copper Contributor
      Mar 26, 2020
      I left the group 2 days ago. The notifications show up and when I press one it says I’m not part of the group.
      • Mitchell Bakker's avatar
        Mitchell Bakker
        Steel Contributor
        Mar 26, 2020

        agabb1 In the IOS App, can you do the following: 

         

        Click on your profile picture, click on "Settings", after that click on "Data and storage" (not sure if that is the exact name, it's the 3rd option from above, below notifications. 

        In the next menu, click on "Delete app data" (also not sure if that is the exact name, it's the second option under "storage").

        The app will remove all data, and if i have it correct, you will go back to the login screen. 

         

        Try to log in again and see if it has been fixed 🙂