Forum Discussion
agabb1
Mar 26, 2020Copper Contributor
Still receiving notifications from Team I have left in IOS app
I left a Teams group in my organisation as the notifications were too frequent and it wasn't useful to me. The organisation basically setup a giant group chat with 2000 people for IT support. I n...
agabb1
Mar 26, 2020Copper Contributor
I left the group 2 days ago. The notifications show up and when I press one it says I’m not part of the group.
Mitchell Bakker
Mar 26, 2020Steel Contributor
agabb1 In the IOS App, can you do the following:
Click on your profile picture, click on "Settings", after that click on "Data and storage" (not sure if that is the exact name, it's the 3rd option from above, below notifications.
In the next menu, click on "Delete app data" (also not sure if that is the exact name, it's the second option under "storage").
The app will remove all data, and if i have it correct, you will go back to the login screen.
Try to log in again and see if it has been fixed 🙂
- agabb1Mar 26, 2020Copper ContributorGreat Thanks, I didn’t realise we had that option in the settings 😄
It didn't have any effect at first, but after a few tries it cleared my notification feed. I'll see if starts back up again and report back.
Thanks for the reply and support! Appreciate it.- Mitchell BakkerMar 26, 2020Steel Contributor
- agabb1Mar 27, 2020Copper Contributor
Mitchell Bakker Hi, unfortunately I'm still receiving notifications. Eventually the notification feed displayed all the past ones too. Think it's a very unusual bug.