Forum Discussion
Still getting notifications for channels I've turned them off for - how to disable?
Anyway, let me know, and I'll try to report this up since you would think Flows should respect notification settings.
ChrisWebbTech I have a very similar problem. We have an Azure logic app posting messages to a channel, and no matter what I try, I cannot stop being notified by the new messages coming in.
The frustrating part is, we've had this system live for over a year without issues, its only within the last month or so that this channel suddenly wont stop notifying, which makes me think something has changed in Teams.
Also extra frustrating as its a busy channel! 🙂
Anything you can do would be great! Thanks.
- alexjdMar 28, 2020Copper ContributorThat did not work. I’ve only got access to the desktop version as well.
- Mar 27, 2020It's possible you had followed channels on and the setting is taking the default still since general is always followed. Change the settings to on, then turn them off again, see if that "resets" the setting.
- alexjdMar 27, 2020Copper ContributorAll new posts > Off & Channel mentions > Off
- Mar 27, 2020You should be able to right click the "General" Channel that Team and go to Channel Notifications, what are the settings in that channel.
- alexjdMar 27, 2020Copper ContributorThis is what it looks like - notifications are off for this team and I don’t have the suggested option in my message settings as mentioned above.
- Mar 27, 2020What icon is showing for the notification?
- alexjdMar 27, 2020Copper ContributorI’m getting these notifications constantly on the desktop for one team and only one channel. No lightbulb, can’t figure out how to stop them.
- jessenabelMar 20, 2020Copper ContributorHi ChrisWebbTech, I think that was it. Those notifications are unbelievably annoying because they appear the same as a direct message or channel mention would. Thank you very much for the help. 
- Mar 20, 2020Those are suggested notifications "Lightbulb" icon and annoyingly new and on by default. Go to your settings(photos top right) > Notifications to disable Suggested type to get rid of them.
- jessenabelMar 20, 2020Copper ContributorHi ChrisWebbTech, I have this same issue. I've disabled notifications for a channel, but still get notifications in activity. I've tried toggling on and off, but the notifications keep coming through. Is there a fix? 
 Thanks,
 Jesse
- Feb 10, 2020Yup, that and Trending, make sure they are off on mobile too since I don't believe they sync on/off for the account.
- mattdeverFeb 10, 2020Copper ContributorThat might be it. Saw the lightbulb. Turned off under Settings > Notifications > Messages > Suggested > Off.
- Feb 07, 2020I just want to see the icon next too the notification you got that you wern't supposed to get. If it's a lightbulb, that means the Suggested notifications are the cause of the issue and you need to turn them off.
- mattdeverFeb 07, 2020Copper ContributorChrisWebbTech I don't think I can do that. There's internal proprietary/client info even in the short preview. Is there something in the activity feed you want to know? I can also whiteout all the preview info but I don't know if that will help you. Let me know about the notification type and I can check that too. This is driving me crazy. I don't mind trying things that might not work. 
- EmanuelMalacarneFeb 06, 2020Copper ContributorHi all, We have some users having the same issue. Turns out that they weren't aware of the ability to silence the notifications in a specific conversation. But considering, that a user can choose between three different locations to update the notifications, this doesn't surprise me at all. Maybe this option needs a bit more accessible. Cheers, Emanuel 
- Feb 04, 2020Can you screenshot the activity feed item for these? It’s probably the new suggested notification type they snuck in that is on by default that’s been confusing everyone.
- mattdeverFeb 04, 2020Copper ContributorChrisWebbTech , I'm having a similar issue only I don't believe it's due to an API call, Flow, etc. I subscribed to a handful of channels a year ago and unsubscribed (hidden, unpinned, whatever the term is) a lot time ago. I wasn't using notifications but I had to turn it back on for oncall issues. I continue to get notifications for channels I've unsubscribed from. I tried resubscribing to turn off all notifications for all new pots and all channel mentions, but that didn't work. What else can I try? I get dozens of messages per day that I want to ignore (the old channels) but I can't ignore potential client issues (channels I still have notifications configured for).