Status of guests in Teams

Question

We have couple of "external consultants" working with us.

What we experienced that we cannot see their status of availability and they cannot change their status.

Does anyone know a workaround here?

chriswebbtech · Answer

They should be able to change their status when they are inside your organization by tenant switching from their home account. If they are not logged into Teams and activly inside your tenant, their status will show as Offline. Assuming you have their guest account (labeled usually with guest) and not their external (home) tenant in your chat there.

marsorry ickua · Answer

ChrisWebbTech&nbsp;Hello. Has there been any update or progress on this? It has stifled several projects, and we have since resorted to working via Email. This is quite unfortunate, considering the power of Teams and collaboration in general. Has it been logged on User Voice?

chriswebbtech · Answer

Marsorry Ickua&nbsp;yes. You can utilize shared channels now. &nbsp;That way they use their main accounts and status.&nbsp;

joe82 · Answer

How?&nbsp;ChrisWebbTech&nbsp;

ozoscroft · Answer

Hi Joe. I blogged on this a while back as shared channels are massively helpful, but there's a few important considerations - https://www.linkedin.com/pulse/private-shared-channels-teams-oz-oscroft/.You can then refer to the help documentation for background and how to create them: https://learn.microsoft.com/en-us/MicrosoftTeams/shared-channels.The key consideration is that both parties need to allow access so you'll need to work with the other tenant's IT administrators for shared channels work with external users.

Forum Discussion

Status of guests in Teams

5 Replies

Resources