Forum Discussion
Kitti_30
Mar 04, 2020Copper Contributor
Status of guests in Teams
We have couple of "external consultants" working with us. What we experienced that we cannot see their status of availability and they cannot change their status. Does anyone know a workaround h...
Mar 05, 2020
They should be able to change their status when they are inside your organization by tenant switching from their home account. If they are not logged into Teams and activly inside your tenant, their status will show as Offline. Assuming you have their guest account (labeled usually with guest) and not their external (home) tenant in your chat there.
Marsorry Ickua
Mar 02, 2023Copper Contributor
ChrisWebbTech Hello. Has there been any update or progress on this? It has stifled several projects, and we have since resorted to working via Email. This is quite unfortunate, considering the power of Teams and collaboration in general. Has it been logged on User Voice?
- Mar 02, 2023
Marsorry Ickua yes. You can utilize shared channels now. That way they use their main accounts and status.
- Joe82Mar 16, 2023Copper Contributor
How? ChrisWebbTech
- OzOscroftMar 17, 2023Iron ContributorHi Joe. I blogged on this a while back as shared channels are massively helpful, but there's a few important considerations - https://www.linkedin.com/pulse/private-shared-channels-teams-oz-oscroft/.
You can then refer to the help documentation for background and how to create them: https://learn.microsoft.com/en-us/MicrosoftTeams/shared-channels.
The key consideration is that both parties need to allow access so you'll need to work with the other tenant's IT administrators for shared channels work with external users.