Forum Discussion
Static noise on MS Teams during powerpoint screenshare (Mac)
Hi, I've used Teams for a few years and this is a new problem for me in the last 2 weeks. In Teams, if someone else shares their screen with a Powerpoint, I have very loud static noise so that I can...
I am experiencing the same effect but slightly different scenario - and it started happening two weeks ago also.
I get this loud static noise when I share a PPT via Teams. I can't hear anyone else and - strangely - nobody else can hear the status even though it is deafening on my side. This is where *I* share the ppt slideshow, and does not happen when others share theirs with me.
I have a MacBook Air running the latest version of MS Teams for MacOS and use an Apple Studio Display.
I have tried all sorts of options but can't work out how to stop it.
- I somewhat fixed it by :
- deinstalling Teams : https://answers.microsoft.com/en-us/msteams/forum/all/how-to-completely-remove-teams-from-mac/249923...
- I also un-installed the teams Audio in /Library/Audio/Plug-Ins/HAL (not sure if this makes a difference)
- Installing an older version (NOT ticking on "installing the audio driver"): https://microsoft-teams-for-mac.en.uptodown.com/mac/download/75962667
- Preventing automatic autoupdate of microsoft programs (no way to prevent the automatic update of Teams only)
Not the best solution but at least one can interact with others... I have now isolated these issues to the use of the Studio Display when sharing Powerpoint slides to an audience. It is only that combination that gives the issues and it fails consistently.
If I change the MS Team device settings to use the internal MacBook Speakers and Microphone then it works fine. As soon as I send them to the Studio Display it provides an incessant, loud, static noise to me... but no-one else can hear it.
Will try and report to Apple.
- Thanks very much! So great to get rid of that noise 🙂
- Hi - did you find a fix or are you saying "it will be good to get rid of the noise" once fixed? You built my hopes up a little there as I am still suffering this on every call !
Same issue here not linked to studio display but a LG ultra fine display. It happens indeed when others share their screen using the powerpoint live function while we use external display audio : very loud static that none one else can hear. Switching to the internal speakers/microphone fix it but going back to external display audio during the same call show the same symptoms. One needs to leave teams or at least close the call and join again.
Interestingly, the static stops when the person stops sharing using powerpoint live.
This is very annoying and the latest Teams builds do not help (I just experienced the issue with the 1.5.00.27968 build).
extra info : -using an Apple M1 Max MacBook Pro on OSX 12.6 + LG ultra fine 5K (firmware up to date), all office apps up to date.
extra info on the setup of the one sharing using powerpoint live : Apple M1 Max MacBook Pro or PCs on Windows 10 (all up to date).
- Hi ... on your LG Ultra Fine are you connecting the Mac to the monitor through Thunderbolt or some other medium? Trying to find what is common here as I suspect you and I are doing something that most people do not, so wondered if it might be the connection speed or cable technology we're using...
