Started recording, stoping and then recording again during a group call only recorded the first part

Question

Today I started recording a group call, after 10 minutes we were just setting up things and I did not wanted that to be part of the recording, so I stop and started recording again later in the same call.

After the call was finished the only video that I received by email was the first 10 minutes, where did my other recording go ?

I have tried searching in the Steam page, but no luck, only the same 10 minutes video.

Is this a bug or this how its supposed to work ?

christianbergstrom · Answer

Hi, the meeting recordings shows up in the meeting chat, or in the channel conversation if a channel meeting. Can you only see one recording there as well?

christianbergstrom · Answer

Hi, try reproducing the behavior. It sounds like a bug or other issue.

christianbergstrom · Answer

Ok, then I suggest the official Microsoft support by opening a service request from within the admin center.

christianbergstrom · Answer

Here https://docs.microsoft.com/en-us/microsoft-365/admin/contact-support-for-business-products?view=o365-worldwide#online-support

christianbergstrom · Answer

Anyone can submit a bug. Use Teams UserVoice or if allowed from within the app itself, then it’s called ”Feedback”. To open a proper service request you have to be an admin as per the previous link.https://support.microsoft.com/en-us/office/give-feedback-in-teams-c0fb6297-22af-4db5-b19b-69e0a6720927

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Started recording, stoping and then recording again during a group call only recorded the first part

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