Forum Discussion
Speed dial and saved contacts disappearing in Teams calls section
Hello,
I have a bit of a complicated problem where my speed dials and saved contacts are disappearing from Teams "calls" section.
The contacts and speed dials mentioned appear again as intended when I sign-in again to the app. The problem started last week.
I have removed Teams from the computer and installed it again and checked that it has the most recent version updated.
Any suggestions?
- Hi I think it has been fixed in a recent update. I have not had them disappear in about 2-3 weeks now. Praying that is the last I’ve seen of it.
41 Replies
AleksiBe I also have this as a multi user issue - where are MS when you need them.
- Agreed! I am opening a support ticket with MS Partner Support as I believe it is obvious that this is happening to many users. If the find the issue and resolve the problem I will post it here.
I have just completed two days of troubleshooting with Microsoft and no issue was uncovered.
We left the ticket agreeing that I would uninstall the local copy of Teams on my PC (If the issue recurred).
If it does recurr (which I suspect it will) and I re-install and it fixes the issue I will let you guys know..
Of course you could just go ahead and reinstall and see for yourselves. I may not get to this for a while..
AleksiBe Hi, having the same issue for the last couple of weeks. Restart Teams and they are back, but randomly disappear during the day. Anyone have any idea how to fix this yet? Thanks.
