Forum Discussion
AleksiBe
Feb 05, 2021Copper Contributor
Speed dial and saved contacts disappearing in Teams calls section
Hello, I have a bit of a complicated problem where my speed dials and saved contacts are disappearing from Teams "calls" section. The contacts and speed dials mentioned appear again as intend...
- Mar 30, 2021Hi I think it has been fixed in a recent update. I have not had them disappear in about 2-3 weeks now. Praying that is the last I’ve seen of it.
royston1625
Feb 11, 2021Copper Contributor
AleksiBe I also have this as a multi user issue - where are MS when you need them.
- MegaManKYFeb 11, 2021Brass ContributorAgreed! I am opening a support ticket with MS Partner Support as I believe it is obvious that this is happening to many users. If the find the issue and resolve the problem I will post it here.
- MegaManKYFeb 12, 2021Brass Contributor
I have just completed two days of troubleshooting with Microsoft and no issue was uncovered.
We left the ticket agreeing that I would uninstall the local copy of Teams on my PC (If the issue recurred).
If it does recurr (which I suspect it will) and I re-install and it fixes the issue I will let you guys know..
Of course you could just go ahead and reinstall and see for yourselves. I may not get to this for a while..
- ScotchMist428883Feb 18, 2021Copper ContributorReinstall doesn't solve it, at least it didn't for me - I've tried previously. Good Luck!