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brainstewn
Nov 20, 2021Copper Contributor
Sorry, we ran into a problem. ⚠️
I am trying to move a copy of a file from the original folder to a newly created folder. Both in the Teams app and the Web version I get an error "Sorry, we ran into a problem. :warning:" and nothing more. Bottomline I can't move the file.
I am a guest user and do not have subscription. I have tried logging out and logging back in and this has not helped.
Is there an error log that will help me figure out why I can't move the file?
Any ideas why?
Thank you in advance for your time and expertise.
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- Matt_TralaCopper Contributor
brainstewn I found another thread while dealing with the same issue. Make sure your file name does not have % in it. It seems there is a bug preventing these filenames from being moved.
brainstewn Difficult to say, what if you go to the underlying SharePoint site as a 'workaround'?
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