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bemed's avatar
bemed
Copper Contributor
Jan 12, 2021
Solved

Some User are muted in some teams. Can not change that...

I have a user who is muted in one team.
When i check
admin.teams.microsoft.com

the mentioned user is owner of said team and should not be muted.
I understood that owner's can not be muted?

In the teams app the mentioned user is not owner and can not post any messages.

How do i fix this?

I tried removing the user and adding him again as owner. -> still only member

Attached are screenshots from the app and from the admin center.

Thank you for your help

  • I’d contact the admins to create a ticket with Microsoft to sort it out!

    Adam

3 Replies

  • Do a full logout of the Teams client or try the web app to see if it updates or shows correctly
    • bemed_adm's avatar
      bemed_adm
      Copper Contributor

      adam deltinger 
      Thank you!

      Alas that did not work.
      The behaviour is very weird:
      When i open said team the user is displayed as owner, but when i search the user the field changes back to member.
      Both (App and Web) display the user as member not owner

      • I’d contact the admins to create a ticket with Microsoft to sort it out!

        Adam

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