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kennwalker's avatar
kennwalker
Copper Contributor
Jun 28, 2020

Some of my Teams Guests, do not see their Teams

I am setting up a new Teams space for our non-profit and as we have only a few actual employees, we are implementing access for our board members and key committees as guests. I have started with a l...
Administrator
microsoft teams
HenryPhillipsNimbitech's avatar
HenryPhillipsNimbitech
Bronze Contributor
Jun 30, 2020

kennwalker Hi - Perhaps a long shot and thank you for the very descriptive message.

With you saying that this seems to impact those that are already using Teams potentially as part of another organisation, are they ensuring that within Teams they are in the context of your tenant that you have added them to.

 

So in the mobile app you will see this by clicking on the main menu icon and a list of available tenants to switch between should be listed towards the bottom.

 

In terms of the web version and client version, you should see something like this in the top right hand corner:

So here you can see tenants where I am a guest and I could click on it to switch into it and see any Teams I have been added to as part of that tenant.

 

Sorry if I am stating the obvious and you have already tried this but I thought 1 reply is better than no reply.

 

Thanks

 

Henry

 

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