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Grant_Littman's avatar
Grant_Littman
Copper Contributor
Apr 02, 2020

Snap Camera not functional w/ v1.3.00.4461 (64-bit) Win 10 10.0.17134 Build 17134

I know Microsoft isn't responsible for Snap Camera, but anyone here have a theory on why the Snap Camera source wouldn't work in Teams with this configuration?  The Snap Camera is working fine throug...
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adam deltinger's avatar
adam deltinger
MVP
Apr 02, 2020
Works fine for me! In what way does it not work? Can’t you choose the snap camera among the devices?

Tried start snap then Teams?
  • Grant_Littman's avatar
    Grant_Littman
    Copper Contributor
    Apr 02, 2020

    adam deltinger Snap Camera is selected as the source, but the video preview is black and the web cam activation light is dark. When I toggle to the physical camera the video preview activates properly and the web cam activation light goes on.  If I jump over to Skype for Business (we are running both in parallel for now) Snap Camera works as expected as a video source. 

    • Rando44's avatar
      Rando44
      Copper Contributor
      Apr 02, 2020

      Grant_Littman If it's any consolation, I'm having the exact same issue. Please let me know if you find a solution.

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