Forum Discussion

Copper Contributor

Jun 12, 2020

Skype add-in gets disabled every time logging to teams

Hi, Teams on another tenant and skype is on-prem every time log in teams through application Skype add-in gets disabled As IM Provider and Skype add-in registry value changed : HKEY_CURRENT_USE...

How-to

microsoft teams

Hossam_RIAD

Copper Contributor

Jun 12, 2020

HelloRealTime_M365

I already do this workaround Disabled Teams Add-in in outlook but when any user Logs out from teams and signs in again UCAddin.LyncAddin.1 – Dword value is changing from 3 to 0 again I mean that Outlook Teams Add-in Overrides Skype Meeting Add-In and skype add-in will revert back to "unloaded" when you next log on to outlook so is there any other workaround to resolve this issue.

RealTime_M365

MVP

Jun 13, 2020

Hi Hossam_RIAD

This seems to be an issue on the application which needs to be fixed. Can you please ensure you open a Support Ticket with Microsoft Team for investigating the issue further.

I found a similar issue which was mentioned on GitHub referring the same. Here is the link

https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/issues/3225

With Regards,

Satish U

Hossam_RIAD
Copper Contributor
Jun 13, 2020
HiRealTime_M365
Thanks, I will open a Support Ticket with Microsoft Team and see what they will do in this case