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relkniw's avatar
relkniw
Brass Contributor
Jul 12, 2022

SIP message format for "forwarded popup"

Hi everyone,

 

I have a question regarding SIP message:

If I forward all calls for me to another Teams user, the incoming call popup at the other user shows me as the original called number /user:

 

So my question is: if I forward a call not via Teams but by a SBC or other SIP stack, how do we have to configure the sip message to show these popup? We tried the sip diversion header and history-info header with no luck.

 

Can anybody help us please?

Thanks.

 

Regards

Gerd

Calling
microsoft teams

1 Reply

  • RealTime_M365's avatar
    RealTime_M365
    MVP
    Jul 16, 2022
    Hello,

    Can you try doing the call forwarding via Group Call Pick Up? In the SIP Header I don't think we would be able to manipulate who is forwarding the call. The call will show who is forwarding the call.

    Try Group Call Pickup and let me know if that works for you

    With Regards,
    Satish Upadhyaya

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