Forum Discussion
Single Teams User Unable to Control Desktop in Teams Meeting
Hey Everyone 🙂 I am working with some people and one of our guys cannot get the "Request Control" feature to work. Everyone else can use the screen control feature. It seems to be related to ...
ThereseSolimeno
Microsoft
MicrosoftHello JoshStinsman I'm not trying to pass the buck here but if you search "request control" in this community, you'll see several posts that may offer a solution to your particular issue. If you don't find an answer, then please let us know. Thank you.
ThereseSolimeno
You bet, I have looked around for an answer to this for about two hours before posting here. No one's situation seems to be identical to mine and the info on how to fix the issue that are similar is never clear/in one place/from one poster/up to date...
Workaround from Joe_S_Hunter here: https://techcommunity.microsoft.com/t5/microsoft-teams/one-user-cannot-take-control-during-a-screen-sharing-session/m-p/1635132/highlight/true#M71096
Might have a fix, once you are in the call and youve been given control, Click the chat menu so the call drops to a small window.
Then double click that and the control returns as normal.
