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QnKristine's avatar
QnKristine
Copper Contributor
Apr 13, 2020

Shifts Issues

We have been using Shifts to create schedules for my work now for a few months. I am having some issues with the schedules not updating and - most recently - someone I set up as an "owner" is not able to edit the schedule he needs to create. Any suggestions on how to fix this? I have taken him off and added him again as an owner and it still doesn't seem to work ... 

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  • Ahmed_Masoud97's avatar
    Ahmed_Masoud97
    Iron Contributor
    May 31, 2023
    Hello 🙂

    You might have solved this issue....This answer for any users coming to this thread as well 🙂

    You can manage schedule ownership for shift management by using PowerShell cmdlets. You can create a new policy with the Schedule Owner feature turned on and assign it to the team member who needs to edit the schedule. This will allow them to manage their team’s shift assignments without being a team owner.

    Please check > https://learn.microsoft.com/en-us/microsoft-365/frontline/schedule-owner-for-shift-management?view=o365-worldwide

    Alternatively, you can also edit a Shifts schedule in Excel by following these steps:

    - In the Shifts app, go to the team schedule you want to edit.
    - Go to More options at the top right of the Schedule page, and then select Export schedule.
    - Choose the start and end dates for the timeframe you want to work on.
    - Select Export and then Open in Excel.
    - Make your changes in Excel and then save the file.
    - Go back to Shifts and select Import schedule from Excel.
    - Choose the file you edited and then select Import.
    Source: https://support.microsoft.com/en-us/office/fill-out-or-edit-a-shifts-schedule-in-excel-cf3923e4-c5f5-457f-9c98-d344684dc0b0

    I hope this helps you with your issue. If you have any other questions, feel free to ask me.😊