Forum Discussion
Shifts Conflicts due to Employee availability
Hi All, Every time I assign a shift to one of my agents, the shift appears with a warning sign and let me know that: "John isn't available during this shift that day. Availability on that day: 2p...
Antoinev86 In the Teams mobile app under the Shifts app, tap the "+" in the upper right-hand corner. Then, select "Set Availability" and set as desired. This setting appears to only be configurable by the end user, so you'll need to tell the person with the conflict to go in and make this change.