Forum Discussion
justjeff
Jul 03, 2019Copper Contributor
Shared Mailbox Calendar cannot create a Teams meeting
When I have a shared calendar, typically we use it to share meetings, vacation and more within our group. When I go to create a new Teams meeting, it does not include any call in information - an...
jafree
Jul 31, 2020Copper Contributor
justjeffYesterday we discovered how to do this on our Hybrid Exchange and it works as long as the person trying to create a meeting in the shared mailbox/calendar has delegate or ownership of it.
Step one: Check that you have delegate, owner, full access or at least editor permissions on it.
Step two: If you have previously added the mailbox/calendar to your Outlook using account settings/ Change/ more settings/ advanced/ add mailbox: Make sure you remove it. You may need to close & restart Outlook before doing the next step.
Step three: Open Outlook and go to File and click on Account Settings again this time click on new and add the name of the shared calendar or mailbox and click connect and OK.
Step four: Close and restart Outlook
You should see the mailbox in your folder list.
In previous MS Exchange versions you would have had to create a new Outlook profile to get into a Mailbox added this way but now you don't have to. It lets you use it without having to exit your own mailbox profile.
Now when you open the Calendar for that shared mailbox you will be able to create meetings and invite attendees.
Hope this helps.
Coore550
Apr 28, 2021Copper Contributor
Thanks for sharing, this worked for me.