Forum Discussion
Shared Mailbox Calendar cannot create a Teams meeting
justjeffYesterday we discovered how to do this on our Hybrid Exchange and it works as long as the person trying to create a meeting in the shared mailbox/calendar has delegate or ownership of it.
Step one: Check that you have delegate, owner, full access or at least editor permissions on it.
Step two: If you have previously added the mailbox/calendar to your Outlook using account settings/ Change/ more settings/ advanced/ add mailbox: Make sure you remove it. You may need to close & restart Outlook before doing the next step.
Step three: Open Outlook and go to File and click on Account Settings again this time click on new and add the name of the shared calendar or mailbox and click connect and OK.
Step four: Close and restart Outlook
You should see the mailbox in your folder list.
In previous MS Exchange versions you would have had to create a new Outlook profile to get into a Mailbox added this way but now you don't have to. It lets you use it without having to exit your own mailbox profile.
Now when you open the Calendar for that shared mailbox you will be able to create meetings and invite attendees.
Hope this helps.
- Coore550Apr 28, 2021Copper ContributorThanks for sharing, this worked for me.
- konstiiOct 02, 2020Copper Contributor
jafreesimilar problem here. someone has full access to another persons mailbox and can't create teams meetings from inside outlook.
They can open the calendar and create a new entry, but as soon as they clicked the Teams meeting button and enter the message body input field a message that the connection to the server can't be established. Calendar entries and meetings in outlook are creatable, just not with teams added.
it's a server teams client and an on-premise exchange if that's helpful. Doing teams on behalf of themselves work, just not on behalf of others.
EDIT: Seems that full access doesn't means sendas...
- MichielKDec 04, 2020Copper Contributor
konstii About your Edit, are you saying it works now?
There is Full Access isn't send as, that's right.- konstiiDec 07, 2020Copper Contributorit had worked once giving send as additionally to full access. Which isn't working anymore.
We solved it temporarly by setting up multiple Outlook profiles for each full access at the customer side to have secretaries plan meetings for those they need to do their job for.
So in conclusion: No, it isn't working as intended: Teams meetings sent from outlook from a person-calendar using a different user which has send-as and send-on-behalf access isn't working without having them download the full postbox via full access.