Forum Discussion
howeian
Sep 01, 2023Copper Contributor
Shared Channels not showing up in Teams
I'm hoping someone can confirm a behavior I'm seen in the Microsoft Teams Admin Center. Login to the Teams Admin Center with and Global/Teams Admin Account. Navigate to Teams->Manage Teams Use...
- Sep 12, 2023Finally finished discussing with MS support. The resolution is that this is working as designed. They referred to this link https://learn.microsoft.com/en-us/microsoftteams/shared-channels which indicates that only the Team owner can create Shared Channel. Even though the Admin Center allows you to create a Shared Channel as a Teams Administrator, that is not the correct process and the Admin account must be an owner of the Team it is creating the channel in. I personally think this is a bug in the UI and it should not give the user the option to do it in the first place.
howeian
Sep 12, 2023Copper Contributor
Finally finished discussing with MS support. The resolution is that this is working as designed. They referred to this link https://learn.microsoft.com/en-us/microsoftteams/shared-channels which indicates that only the Team owner can create Shared Channel. Even though the Admin Center allows you to create a Shared Channel as a Teams Administrator, that is not the correct process and the Admin account must be an owner of the Team it is creating the channel in. I personally think this is a bug in the UI and it should not give the user the option to do it in the first place.
- MarcinTrojanskiSep 20, 2023Copper Contributor
howeian I encountered exactly the same error and of course saw the post afterwards. Have you managed a way to delete those shared channels properly?
- howeianSep 20, 2023Copper Contributor
I couldn't find a way to delete these sites through the Admin Center UI. Had to use PowerShell. Connection method may be different depending on your tenant settings. Deleted sites also do not get added to the Deleted sites list in the SharePoint Admin center but can be handled through PowerShell.
Import-Module Microsoft.Online.Sharepoint.PowerShell #Variables for processing $AdminSiteURL = "https://<sharepoint admin url>" $SiteCollURL = "https://<site to delete path>" #Connect to SharePoint Online Connect-SPOService -url $AdminSiteURL #delete sharepoint online site collection using powershell Remove-SPOSite -Identity $SiteCollURL -NoWait -Confirm:$false