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Shared Channels not showing up in Teams
I'm hoping someone can confirm a behavior I'm seen in the Microsoft Teams Admin Center. Login to the Teams Admin Center with and Global/Teams Admin Account. Navigate to Teams->Manage Teams Use...
- Finally finished discussing with MS support. The resolution is that this is working as designed. They referred to this link https://learn.microsoft.com/en-us/microsoftteams/shared-channels which indicates that only the Team owner can create Shared Channel. Even though the Admin Center allows you to create a Shared Channel as a Teams Administrator, that is not the correct process and the Admin account must be an owner of the Team it is creating the channel in. I personally think this is a bug in the UI and it should not give the user the option to do it in the first place.
howeian Has yours changed at all since posting? This thread also highlighted the same issue with mixed experiences: Administering Shared Channels - Microsoft Community Hub
It's worth reporting to Microsoft. I've tried the same thing on my tenant and have the same issue. Definitely an issue if shared channels can't be seen by admins.