Forum Discussion
howeian
Sep 01, 2023Copper Contributor
Shared Channels not showing up in Teams
I'm hoping someone can confirm a behavior I'm seen in the Microsoft Teams Admin Center. Login to the Teams Admin Center with and Global/Teams Admin Account. Navigate to Teams->Manage Teams Use...
- Sep 12, 2023Finally finished discussing with MS support. The resolution is that this is working as designed. They referred to this link https://learn.microsoft.com/en-us/microsoftteams/shared-channels which indicates that only the Team owner can create Shared Channel. Even though the Admin Center allows you to create a Shared Channel as a Teams Administrator, that is not the correct process and the Admin account must be an owner of the Team it is creating the channel in. I personally think this is a bug in the UI and it should not give the user the option to do it in the first place.
Sep 04, 2023
Where did you find this documentation. It seems new to me I also checked in my tenant where I could not find a setting like that.
- howeianSep 05, 2023Copper Contributor
Paul_Keijzers No documentation, just going through the Teams Admin Center and performing the options available to me. Not sure which setting you're not seeing. Maybe shared channels are not enabled for you?