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Renier-365Fanatic's avatar
Renier-365Fanatic
Brass Contributor
Jul 25, 2022
Solved

Shared Channel Search not working

Good day Techcommunity,    It does seem like Search features on Shared Channels isn't working and that the SharePoint sites created aren't being indexed.    We have noticed that you cannot find ...
microsoft teams
  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    Jul 31, 2022

    Hi Renier-365Fanatic 

     

    Would recommend

     

    1.) Opening a bug on the feedback site here: Microsoft Teams · Community

    2.) Raising a ticket to Microsoft referencing the bug

     

    If you leave the ticket number here I will raise that to MS Teams Engineering via the access I have

     

    Hope that answers your question

     

    Best, Chris

ryanmillar's avatar
ryanmillar
Brass Contributor
Aug 04, 2022

Renier-365Fanatic/@Christopher Hoard

 

I'm having the same issue.  We have 60+ shared channels and search is broken on all of them.  We migrated from Google Workspaces and none of our files are searchable.  We opened a ticket 7+ weeks ago (31613565) and have only gotten the runaround. 

 

Here is what I have found:

 

  • "Allow items from this document library to appear in search results?" is set to Yes for the document library.
  • "Allow this site to appear in search results?" in the site settings is set to Yes.
  • Reindexing the site and document library do trigger a reindex.  Using Get-PnPSearchCrawlLog I can see every file and folder is crawled.
  • No search results are returned, regardless of the user.  Owners, members, service accounts, etc - the search results are always empty.
  • Both the SharePoint API and MS Graph API return empty result sets for the sites.  The search terms do not matter.  If we search for a filename that exists and has been crawled, the result set is empty.  If we simply search for an asterisk, which should return everything the in the search index, the result set is empty.

This is clearly an issue on the MS side.  Any suggestions?

 

Thanks,

Ryan

  • Renier-365Fanatic's avatar
    Renier-365Fanatic
    Brass Contributor
    Aug 22, 2022

    Good day ChrisHoardMVP ,

    Do you perhaps know if this was taken up with the correct Teams at Microsoft internally where you posted this? Any feedback from them? 

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