Forum Discussion
Shared channel not adding external users (One way issue)
Hello everyone, Hope someone can provide insight to this, i've been trying to find solution for the past few days to no avail. Background: Create shared channel between 2 organizations (My ...
A shared channel is using B2B Direct connect and not B2B, meaning you can't add a guest user to a shared channel. They have to be invited from the shared channel using their email address. If you can't send the invite you have some org. setting preventing that. Hopefully you can use the guidance here https://learn.microsoft.com/en-us/microsoftteams/shared-channels-errors