Forum Discussion
Separate pop-up window for new 'incoming' chats
This feature is my dream "Teams" feature right now.
We recently went from Skype to Teams, and I now miss every chat instigation. We are a huge organization with the "Activity" section always ticking up its little red counter. Not all work is desk work, so I miss 100% of my chats and just had a machine down overnight because my only notification came through Teams and that little 3 second popup isn't enough when my back is turned and I am soldering test boards.
Of course the notification number ticked up on the Teams window icon in the taskbar, but that is always growing due to the "Activity" section.
Ultimately, my problem is that the only real indicator of someone trying to reach me through teams is the same indicator as people talking in a group that I am also a part of. And our organization has huge groups for systems we work with. There are always conversations being had in the HR, AzureDevops, IT maintenance notifications, or Oracle groups that include the entire company.
I know we could use email or phone calls, but we were trained to use Skype for this function and it was wonderful for that. Making new chats open in a new window (or having that option in settings) would fix this. The user can turn to their screen, and there is a chat window popped up, right there, in front of everything. Pertinent. User friendly. Immediate communication. Perfect.
This is such a frustrating subject with me. We just switced to teams from Softros and that little thing can make a window pop out when someone chats me but Microsoft CAN'T??? okay. Do away with the little corner notification and open up the dang window instead!!!! It can't be that hard....
This is frustrating and makes no sense to me. Messages come in and if I miss the initial popup notification on the tray, it's often hours or days later that I notice a missed message. Not sure how this is supposed to work; for users who are not complaining about this, I wonder how they are using the app. E.g. do they somehow never miss incoming messages, or periodically check the Teams app for missed messages, or do something else.
We use Skype and Teams, and the vast majority of our users are still on Skype so, for me, Teams is just an annoying tool that a few techies are using.
steve_lion It is so very annoying what i have to do to make it work for me which includes opening teams, popping out my most used people, i have three or four. then i move their particular window to different spots on my two monitors. check the "files" on the main window, minimize everything. then, when someone writes the red explantion point is all i have to tell me i have something incoming. i hover over the teams icon to see which window is blinking then i click on that particular window. it is awful but whatever, got no other choice. it's STUPID.
kristinkj Softros is so good! I'm sorry you had to downgrade. Teams is my least favorite messenger I've ever used.
- Softros was nice! Now that we are all chatting is there some way we can get them to take notice???? small fish... oh well
- There are several requests for this already and sadly MS doesn't seem to pay much attention to them. https://feedbackportal.microsoft.com/feedback/search/ad198462-1c1c-ec11-b6e7-0022481f8472?q=incoming+chat
