Forum Discussion
Max_D1590
Jan 05, 2024Copper Contributor
Seeking Solutions for Delayed Voicemail Connection in Microsoft Auto Attendant
Hello Community, I am encountering an issue with Microsoft Auto Attendant where there is a noticeable delay (approximately 5 seconds) after the greeting message and before the call is connected to t...
RobEllis_M365Chap
Apr 15, 2026Brass Contributor
Max_D1590 did you ever get a resolution on this?
I'm seeing a similar behaviour for a customer on an AA with an out of hours MP3 greeting then divert to Voicemail.
The caller hears the MP3, then typically gets a brief silence, then brief ringing, then the beep.