Forum Discussion
jssdj
May 08, 2021Copper Contributor
Screen sharing not working
I'm using the Teams app, on my Windows 10 laptop. When I'm on call with my coworkers, I can screen share specifics documents (ex.: screen share one specific Word or PDF file). But I can't screen...
May 08, 2021
Hello, try some of the "standard troubleshooting steps" to see if it helps (not necessarily all).
- Sign out from your Teams app manually, top right corner, and back in.
- Update the Teams app (check for updates) also top right corner.
- Reset the app (remove all content here %appdata%\Microsoft\Teams, copy/paste via Start)
- Reinstall the app
- Update your graphics driver
- Adjust the display resolution
- Sign out from your Teams app manually, top right corner, and back in.
- Update the Teams app (check for updates) also top right corner.
- Reset the app (remove all content here %appdata%\Microsoft\Teams, copy/paste via Start)
- Reinstall the app
- Update your graphics driver
- Adjust the display resolution