Forum Discussion
Screen recording disabled
Hi all,
Our screen recording has been working from about two weeks ago thanks to recently rolled out feature change 59665
"Meeting recording storage for areas where Stream is not available
Teams meeting recordings are currently disabled for customers whose Teams data is stored in-country, if Microsoft Stream is not available in that country. A new admin setting will allow customers to turn on meeting recordings if Microsoft Stream data residency is not yet in country. If this setting is turned on, Teams meeting recordings will be saved in the data center closest to the region.
JSwart Previously recording was disabled for Teams regions without a local Stream installation, so in South Africa you have Teams in the Office 365 data centers but not stream, therefore recording was disabled. But from February this is changed so recording should be possible, the records will be saved in the closest DC with Stream.
https://office365itpros.com/2020/01/21/teams-meeting-recordings-stream/
As you say you talked to others that it is working for so it should work for you too. I guess you tried with multiple users and clients? Have you also tried with Teams web app (https://teams.microsoft.com)
LinusCansby Yes we have tried with different users as well as using the online version of Teams.
It looks like lots of other South Africans are having the same issue - https://answers.microsoft.com/en-us/msoffice/forum/all/ms-teams-recording-button-greyed-out/5ad488f2-0524-46ef-83e2-52b9b6734814
Hi all,
Our screen recording has been working from about two weeks ago thanks to recently rolled out feature change 59665
"Meeting recording storage for areas where Stream is not available
Teams meeting recordings are currently disabled for customers whose Teams data is stored in-country, if Microsoft Stream is not available in that country. A new admin setting will allow customers to turn on meeting recordings if Microsoft Stream data residency is not yet in country. If this setting is turned on, Teams meeting recordings will be saved in the data center closest to the region.
Even after setting the -AllowRecordingStorageOutsideRegion to $true, "Start recording" remains disabled.
We have the same problem for 2 other tenants that we registered in April 2020. It seems, that microsoft had a Ressource Issue and placed the tenants in the US DC. The only option to get this problem solved, for now, is, to create a new tenant. Hoping that this one will placed outside US.
But it is a little bit frustrating, that this option AllowRecordingStorageOutsideRegion now can be set, but without any result...
I am having the same issue around recording meetings. Tried all the policies in the MS Teams nothing I have done changes the policy to be able to record
We are having the same issue. Even after enabling Teams recording outside of region it still doesn't work for South African based tenants.
